***Next Offered Oct 13th, 2026 at 1:30 pm***

Registration for this workshop CLOSES on 9/15/26

Does conflict make you uncomfortable? Do you feel like you want to lash out or would you prefer to avoid the situation altogether?

While many would say yes, destructive conflict behaviors undermine relationships and lead to ineffective solutions. Constructive conflict management, however, can lead to personal and team growth, innovation, and improvement.

Before the session date, participants will complete an online Conflict Dynamics Profile (CDP) self-assessment pre-survey to reflect on their typical behaviors in workplace conflict situations. Then, during the workshop, you will use your CDP Report to explore your most helpful and unhelpful behaviors in conflict as well as your specific "hot buttons" and how to “cool” them. You will leave with a plan and several strategies to enhance your personal ability to navigate conflict.

NOTE: After registration closes on 9/15 registrants will receive emails with information on how to take the online self-assessment pre-survey for free. You will be expected to complete this online survey by 10/6.

Session Zoom link sent to those who complete the pre-survey in a timely manner.
Questions or need accommodations? Email us at ombudsed@utk.edu.