Office of Ombuds Services Workshop Descriptions (List)
Workshop Date / Time Location Instructor Seats Left  

The Office of Ombuds Services helps to empower graduate students, staff, and faculty to navigate challenges related to their experiences at the University of Tennessee, Knoxville. In this interactive session, participants will be introduced to a range of free services from the Office of Ombuds Services, our perspectives on conflict as a tool for innovation, and our key approaches to navigating challenging situations.

No challenge too small or too big - we are here to help!

This presentation will also include scenarios of typical challenges brought to the Ombuds, the standards & ethics we follow, and how to access our consultation, mediation, and educational services. 15 minutes reserved for Q&A in this session.

Session Zoom link sent to those registered the day before.
Questions or need accommodations? Email us at
ombudsed@utk.edu.

" data-trigger="hover" data-original-title="Topic Description:">Getting Unstuck: Intro to Ombuds' Services
05/02/2024 (Thu)
12:30pm - 1:15pm
Zoom - Link sent to recipients day before Ombuds Staff - Brooke Wichmann 24

The Office of Ombuds Services helps to empower graduate students, staff, and faculty to navigate challenges related to their experiences at the University of Tennessee, Knoxville. In this interactive session, participants will be introduced to a range of free services from the Office of Ombuds Services, our perspectives on conflict as a tool for innovation, and our key approaches to navigating challenging situations.

No challenge too small or too big - we are here to help!

This presentation will also include scenarios of typical challenges brought to the Ombuds, the standards & ethics we follow, and how to access our consultation, mediation, and educational services. 15 minutes reserved for Q&A in this session.

Session Zoom link sent to those registered the day before.
Questions or need accommodations? Email us at
ombudsed@utk.edu.

" data-trigger="hover" data-original-title="Topic Description:">Getting Unstuck: Intro to Ombuds' Services
06/12/2024 (Wed)
11:30am - 12:15pm
Zoom - Link sent to recipients day before Ombuds Staff - Brooke Wichmann 29
Conflict Dynamics Profile (CDP) survey for free . Complete this 20-25 minute online survey no later than the Sunday BEFORE the workshop. (You will receive your digital survey profile report & a Zoom link the morning of the session).

Questions or need accommodations? Email us at ombudsed@utk.edu.

" data-trigger="hover" data-original-title="Topic Description:">CDPI - Understanding your Individual Conflict Dynamics Profile (all times eastern)
05/08/2024 (Wed)
2:00pm - 3:30pm
Zoom - Link sent to registrants on day before Ombuds Staff - Duren Thompson 0
Conflict Dynamics Profile (CDP) survey for free . Complete this 20-25 minute online survey no later than the Sunday BEFORE the workshop. (You will receive your digital survey profile report & a Zoom link the morning of the session).

Questions or need accommodations? Email us at ombudsed@utk.edu.

" data-trigger="hover" data-original-title="Topic Description:">CDPI - Understanding your Individual Conflict Dynamics Profile (all times eastern)
06/04/2024 (Tue)
11:00am - 12:00pm
Zoom - Link sent to registrants on day before Ombuds Staff - Duren Thompson 0
More about CCMD training content.
  • Materials Cost: $318 online materials access fee per person. Consult with your unit/department/college for funding – this is typically paid via internal transfer through Campus Shared Services.
  • A limited number of materials fee scholarships are available for $100, $150, or $300 if full funding is now available to those wishing to complete the Employee Conflict Navigator Program. Contact ombudsed@utk.edu for more information.
  • " data-trigger="hover" data-original-title="Topic Description:">Crucial Conversations for Mastering Dialogue - May 2024
    05/10/2024 (Fri)
    11:00am - 12:30pm
    Online: Asynch (6 hours) with Synch (6 hours - via 4 Zoom sessions) 10, 17, 24, 31 May, 2024 Ombuds Staff - Dr. Lisa Yamagata Lynch 9